Order

General

 
▶ WHAT METHODS OF PAYMENT DO YOU ACCEPT?
Lykkefund Paper accepts the most common credit cards, PayPal and
bank deposit payments.
 
▶ IS MY TRANSACTION SECURE?
Transactions are secured using the latest SSL encryption technology which
ensures that your personal information can not be intercepted as it
travels to the payment processing system.
 
▶ CAN I MAKE A RESERVATION FOR AN OUT OF STOCK ORDER?
Please email us at hello@lykkefund.ch and let us know which
product interests you. We will gladly notify you when it
comes back to stock.

▶ HOW DO YOU PACK ORDERS?
Prints are wrapped in recycled material. Your order is shipped in
a cardboard mailer depending on size. We take great care to
ensure your order gets to you in perfect condition.

▶ HOW DO YOU SHIP ORDERS?
Please head to Shipping here to find out more. 
 
▶ CAN I SHARE THE PRODUCT I RECEIVED ON MY SOCIAL MEDIA?
Of course, we love to see images of our work in your home.
Please always tag your 
images with #lykkefundpaper so we I can view them and share.

▶ HOW DO I STAY UPDATED ABOUT YOUR SHOP / HOLIDAYS ETC
We will notify about new products, back to stock orders, holidays and
more on our Instagram so be sure to follow us there.
Also, don't forget to sign up for
our newsletter for future news and specials. 

▶ HOW CAN I GIVE YOU FEEDBACK?
Your feedback is very much appreciated!
We would love to hear what you think of your purchase and
the service you receive.
Therefore we would very much appreciate if
you could take part in one of our customer feedback surveys via e-mail.

 

Returns and Exchanges

 
▶ WHAT IF SOMETHING WENT WRONG
We want you to be happy with your purchase. If for any reason you
are not 100% satisfied with your product, please contact us.
Friendly customer service is our priority,
and we'll do our best to solve the problem reasonably.

Unused and unopened orders may be returned within 14 days of receipt for
an exchange only. Once we received the returned item(s)
you will be refunded your expenses.

Please note:
The buyer is responsible for return shipping costs.
Personalized orders are not exchangeable or refundable.
Used, opened, and/or final sale items cannot be returned and exchanged.

Please make sure the address listed at checkout is correct when placing your order.
Items will be shipped to this address.
We can't refund orders that are lost or returned due to delivery problems.
 
 

Variation Disclaimer 

In comparison to computer screens and product photography, there may be minor
differences in color for printed artwork. Calligraphy is a handmade process, and no
two calligraphy pieces are alike. There may always be subtle differences in texture
and size between papers, as they are subject to natural fluctuations.
 
 

Copyright 

 
COPYRIGHT OWNERSHIP
Any Lykkefund Paper products, whether tangible or intangible,
are expressly and solely owned by Lykkefund Paper and may be used
in the reasonable course of our business. 
In the event, you wish to obtain any artwork created by Lykkefund Paper you
must contact us for permission to purchase rights. 
If permitted, you will receive an agreement with the terms and agreements on
proper uses of such artwork.

PERMITTED USES OF PRODUCT(s)
A non-exclusive license of product(s) will be given to clients only
for personal use so long as the client credits
Lykkefund Paper each time the client uses
a Lykkefund Paper property within the following contexts:
wedding website/blog and/or social media. 

PROHIBITED USES OF PRODUCT(S)
Artwork created by Lykkefund Paper may not be used or sent
to another designer to recreate, alter, or apply to any products without
consent from Lykkefund Paper; Lykkefund Paper will require a licensing fee.
The client may not reproduce, alter, or resell any
artwork created by Lykkeunf Paper for any reason. 

If you are a wholesaler or retailer and would like to resell our artwork please
contact us via the wholesale section of our page. 

Lykkefund Paper is a registered trademark.